About Us

Sharonville, Ohio Insurance AgencyCitadel Insurance Associates, LLC is located in West Chester and Fayetteville, Ohio and was establish by three veterans of our armed forces with a desire to still serve our communities and is dedicated to providing insurance products and services that delivers the highest quality protection and value pricing. We provide the best insurance options available to our customers from a diverse pool of companies that we represent that makes it so they have to compete for your business.

We can handle all of your insurance needs including: auto insurance, home insurance, business insurance, umbrella, motorcycle, boat, ATV, life insurance, health, Medicare and annuities. The knowledge and relationships our agency brings to you has taken years to develop. Let our years of dedication in the insurance industry protect you and your business.

Our employees analyze your insurance needs to get you the best possible coverage at the most competitive price. There is never a charge for us to quote your insurance and no pressure to buy.

Our personalized approached is aimed at providing you with excellent customer service, coverage and price. We’re a full service agency; we help you through every step and explain the coverage so you understand what you are purchasing. And if the unfortunate should happen, we are there to help you get back on your feet.

An Independent Advantage

We are Independent Agents, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Citadel Insurance Associates represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or businessowner policy — you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, whether it’s for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it’s up to you to make the final choice.